FREQUENTLY ASKED QUESTIONS ( FAQ'S)
We have made quality our habit. It’s not something that we just strive for – we live by this principle every day.
Q1: What products does OFSMART.STORE offer?
A1: OFSMART.STORE specializes in a wide range of office furniture components, including ergonomic chair parts, desk frames, keyboard trays, and much more. Our goal is to provide high-quality parts that enhance both the functionality and aesthetics of your workspace.
Q2: How do I place an order on OFSMART.STORE?
A2: Ordering from OFSMART.STORE is simple. Browse our product selection, choose your items, and add them to your cart. Once you're ready to checkout, follow the prompts to complete your purchase. If you need any assistance, our customer service team is here to help.
Q3: What payment methods are accepted?
A3: We accept various payment methods including major credit cards, PayPal, and other digital payment options for your convenience.
Q4: How does OFSMART.STORE handle shipping?
A4: We offer shipping to many locations worldwide. Shipping costs and delivery times vary depending on the destination and the size of your order. Detailed shipping information can be found on our Shipping Policy page.
Q5: Can I return a product if I'm not satisfied?
A5: Yes, customer satisfaction is our top priority. We offer returns within a specific period from the purchase date for most items if they are in their original condition. Please refer to our Return Policy for more details.
Q6: How secure is my personal information when shopping on OFSMART.STORE?
A6: The security of your personal information is paramount. We employ robust security measures to protect your data, including SSL encryption for all transactions. Our Privacy Policy provides detailed information on how we collect, use, and protect your data.
Q7: Do you offer custom solutions for office furniture components?
A7: Absolutely! We understand that every workspace is unique, which is why we offer custom solutions tailored to meet your specific needs. Contact our support team to discuss your requirements and how we can assist you.
Q8: How can I contact OFSMART.STORE for more questions?
A8: For any additional questions or inquiries, you can contact us via email at care@ofs-mart.com phone at +919599985440 , or through our website's contact form. Our dedicated customer service team is always ready to assist you.